Introduction
Mel Purser Health Coaching ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or interact with us in any way.
Who We Are
Mel Purser Health Coaching provides personalised health coaching services to empower individuals to achieve their health and wellness goals. We work closely with our clients to create sustainable habits and positive transformations while ensuring the confidentiality and privacy of their information.
What Information We Collect
We may collect and process the following types of personal information:
-
Personal Identifiable Information: Name, email address, phone number, and mailing address.
-
Health Information: Information related to your health, goals, and lifestyle that you voluntarily share with us during consultations or while using our services.
-
Payment Information: Billing details or payment data provided when purchasing our services.
-
Website Usage Data: Information collected via cookies and similar technologies, such as your IP address, browser type, and pages visited, to improve your browsing experience.
How We Use Your Information
We use your information for the following purposes:
-
To Provide Services: To deliver personalised health coaching services, respond to enquiries, and support your goals.
-
To Improve Your Experience: To enhance our website, services, and communications.
-
For Business Operations: To manage bookings, payments, and other administrative tasks.
-
To Comply with Legal Obligations: To ensure compliance with applicable laws and regulations.
How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
-
With Trusted Third Parties: For the purposes of payment processing, email delivery, or hosting our website, in compliance with strict confidentiality agreements.
-
As Required by Law: To comply with legal obligations or respond to lawful requests by public authorities.
How We Protect Your Information
We are committed to ensuring your personal information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect.
Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
-
Access: Request a copy of the personal data we hold about you.
-
Correction: Request corrections to any inaccurate or incomplete data.
-
Erasure: Request that we delete your personal data, subject to legal obligations.
-
Restriction: Request that we limit the processing of your personal data.
-
Data Portability: Request to receive your personal data in a commonly used format.
-
Objection: Object to the processing of your personal data for specific purposes.
To exercise any of these rights, please contact us at mphealthcoach21@gmail.com
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our website and allow us to improve its functionality. You can manage or disable cookies through your browser settings.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. The updated policy will be posted on our website with the effective date clearly indicated.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Mel Purser Health Coaching
Email: mphealthcoach21@gmail.com
Effective Date: 25/01/25